1. Introduction

SkillsforMed (“we”, “our”, “us”) is committed to protecting user privacy and complies with the IT Act, 2000 and applicable Data Protection Rules. This Privacy Policy explains how we collect, use, share, store, and protect personal data.

2. Information We Collect

A. Personal Data

• Name, phone number, profession, designation
• Login details
• Account profile
• Account profile
• Course activity

B. Payment Data

• Transaction details (processed securely via third-party gateways)
• No card details are stored on our servers

C. Technical Data

• IP address
• Device/browser information
• Cookies
• Usage analytics

3. How We Use Your Information

We use data to:

• Provide access to courses and services
• Issue certifications
• Improve platform functionality
• Provide customer support
• Comply with legal requirements
• Notify you about updates, new courses, or offers
• Conduct analytics for product improvement

Note: We do not sell or rent personal data.

4. Data Sharing

Your data may be shared only with:

• Technology vendors (LMS, analytics, hosting providers)
• Payment gateway providers
• Partner organizations (e.g., CAHO for ICN program certification)
• Legal or regulatory authorities when required

Note: All sharing is restricted, purpose-specific, and secure.

5. Cookies

We use cookies for:

• Platform security
• Login session management
• Performance & analytics

Users may disable cookies in browser settings, though some features may be limited.

6. Data Retention

We retain data only as long as necessary to:

• Provide services
• Maintain records for legal or compliance reasons

Users may request deletion of their account (unless restricted by law).

7. Data Security

Security measures include:

• Encrypted storage
• SSL-secured platform
• Restricted internal access
• Regular system audits

However, no system is fully foolproof. Users must protect their own credentials.

8. Children’s Privacy

We do not intentionally collect data from users under 18. If identified, such accounts will be removed.

9. Your Rights

You may request:

• Access to your data
• Corrections
• Deletion
• Withdrawal of consent
• Restriction of processing

Contact: contact@skillsformed.com

10. Grievance Officer

As required by Indian IT Rules:

• Issues will be acknowledged within 48 hours and resolved within 15 working days.

11. Changes to This Policy

We may update this Privacy Policy. The revised version will carry an updated “Last Updated” date.